Return & Refund Policy
Last updated: February 22, 2026
We want you to be satisfied with your purchase.
Returns
You may return eligible items within 30 days of delivery.
To be eligible for a return:
• Item must be unused
• Item must be in original packaging
• Proof of purchase is required
Return Process
To start a return, please contact us at support@addpals.com.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to the original payment method within 5–10 business days.
Non-Returnable Items
Certain items may not be eligible for return, including:
• Used products
• Final sale items
Contact
AddPals Inc.
Email: support@addpals.com
Return & Refund Policy
Last updated: February 22, 2026
We want you to be satisfied with your purchase.
Returns
You may return eligible items within 30 days of delivery.
To be eligible for a return:
• Item must be unused
• Item must be in original packaging
• Proof of purchase is required
Return Process
To start a return, please contact us at support@addpals.com.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to the original payment method within 5–10 business days.
Non-Returnable Items
Certain items may not be eligible for return, including:
• Used products
• Final sale items
Contact
AddPals Inc.
Email: support@addpals.com